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This site uses cookie technology including third parties' ones to support your experience throughout this website, manage access to your account, and for other purposes described in our Privacy Policy.  Read More
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Privacy Policy

This Privacy Policy is effective as of January 13, 2019.

The Sai Life respects your privacy and has established this Privacy Policy to describe our policies and practices with respect to the information that we collect from users of our website at www.TheSaiLife.com.  Please review this Privacy Policy before you use our site or any of the services or features offered on or through our site.  By using our site and its services and features, you agree to be bound by this Privacy Policy.  If you do not agree to this Privacy Policy, please do not use our site or its services and features.

Who we are

Our website address is: http://thesailife.com.

What personal data we collect and why we collect it

General

We may collect certain personal information from you when you register to use our site or its services and features, such as any e-mail newsletter or sweepstakes and contests, including your first and last name, e-mail address, and location. We may also collect additional personal information, including your age, date of birth, gender, physical address, health information, and emergency contact information that you provide as it relates to the use of the Site and Services.

We may also collect certain non-personally identifiable information from users of our site, such as their Internet protocol address, the type of browser and operating system they use, the domain name of your Internet service provider, and the web pages, content and advertisements you may have visited, viewed or clicked on.  We use various technologies to collect that information, including the following:

  • Cookies:  We may utilize “cookies” to maintain a record of your visits and to improve the content and services on our site.  Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personal information, but if you choose to furnish us with personal information, this information may be linked to the data stored in the cookie.
  • Web beacons: Pages of our site may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain site content and verifying system and server integrity). Web beacons are not used to access your personal information on our site and are only used to compile aggregated statistics concerning use of our site.
  • IP Addresses:  Our computers may also collect your IP address, which is a numerical address that is used to identify a computer connected to the Internet.  We may use your IP address to help diagnose problems with our server, to administer our site, to deliver web pages to you upon request, to tailor our site to the interests of our users, and to measure traffic within our site.

We may use your personal information to:

  • conduct and process transactions with you;
  • communicate with you, such as to respond to your inquiries, send you newsletters, notify you if you are winner of a contest or sweepstakes, or notify you of any changes to any legal terms applicable to our site or any changes to this Privacy Policy;
  • improve our site and the content and services offered on our site;
  • enforce legal terms that govern you use of the  applicable to our site;
  • protect our site, services, systems, information, employees, business partners, service providers, users, customers or others; and
  • for any other purposes for which the information is collected and maintained.

We may use your non-personally identifiable information to analyze the usage of our site, improve the design and content of our site, deliver relevant marketing messages and advertisements, personalize your Internet experience, and offer you products and services.  In some cases, we may use your IP address to identify you in order to enforce any legal terms that govern our site or to protect our site, services, systems, information, employees, business partners, service providers, users, customers or others from injury or harm.

Our site may contain links to websites or products and services offered by third parties.  We do not endorse and are not responsible for the information collection practices of those third party websites.  Your use of those third party websites is at your sole and entire risk.  We encourage you to review those third party websites and their privacy policies before using them or providing them any of your personal information.

The Sai Life is not intended for and does not knowingly collect information from children under the age of 13.  If you believe that your child has registered on our site or that we have collected information from your child, please contact us immediately so that we can remove that information from our database.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). We use Contact Form 7 and MailChimp to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes. You can view the Privacy Policies of Contact Form 7 at https://contactform7.com/privacy-policy/ and MailChimp at https://mailchimp.com/legal/privacy/.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Affiliate Links

Links to other websites may include additional reference information so that we receive commission on purchases made through those links. In particular, we are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Third Party services to gather insights related to the use and performance of the Site.

Google Analytics

The information collected includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. They also collect information about the interaction of the Site with Google Analytics including IP address, crash reports, system activity, and the date, time, and referrer URL of requests.

See Google’s Privacy Policy at https://policies.google.com/privacy for more information.

Facebook Pixel

The Facebook pixel receives these types of data:

  • Http Headers – Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.
  • Pixel-specific Data – Includes Pixel ID and the Facebook Cookie.
  • Button Click Data – Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
  • Optional Values – Includes additional information about the visit through conversion tracking. Example custom data events are conversion value, page type, and more.
  • Form Field Names – Includes website field names like ‘email’, ‘address’, ‘quantity’ for when you purchase a product or service.

See Facebook’s Cookie Policy at https://www.facebook.com/policies/cookies/ for details about the cookies used and the data received.

Who we share your data with

We may share your personal information with third parties including in the following instances:

  • who assist us in providing our site and services (such as data storage providers) and processing transactions and communications on and through our site;
  • names of winners of our contests and sweepstakes as may be required by law on our site and in winner’s lists;
  • law enforcement officials, to the extent we believe necessary to comply with laws, regulations, court or administrative orders, or other governmental authority or to prevent harm to yourself or others; and
  • where you have specifically authorized us to do so

We may also share non-personally identifiable information to third parties on an aggregate basis for purposes of analyzing usages and trends, improving or enhancing our site, improving existing products and services, and developing new ones.

Please see the Additional Information section below for specific details by function.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For more information, you can contact us at:

The Sai Life
1410 Wellesley Avenue #203
Los Angeles, CA 90025
info@thesailife.com

Additional information

Store

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with the following third parties with their respective Privacy Policies who help us provide our orders and store services to you:

  • Printful (https://www.printful.com/policies/privacy)
    • Fulfills and ships orders
  • MailChimp (https://mailchimp.com/legal/privacy/)
    • Newsletter – When subscribing to Tips of the Week, your email and any other provided information is saved by MailChimp for use to send marketing emails.
    • Store – When shopping, a record of your email and the cart contents are stored for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to and may be stored by PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see PayPal’s Privacy Policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

Subscriptions

When signing up for subscriptions, personal data may be stored and shared with PayPal as the payment processor to take subscription payments.

What we collect and store

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

What we share with others

We share data including but not limited to customer’s name, billing address, shipping address, email address, phone number and credit card/payment details to process subscription payments.

Please see PayPal’s Privacy Policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

Training Memberships

The client management services accessed through the Training Payments page and including the Calendar, Login, and Signup sections accessed from that page are powered by Zen Planner. Please see their Privacy Policy at http://zenplanner.com/privacy-policy/.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=en

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

How we protect your data

We employ reasonable security measures to protect the security and confidentiality of your personal information that we collect and maintain.   However, we cannot guarantee the security of your personal information or that any communication or transmission of such information over the Internet will be entirely secure.

We use SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

What data breach procedures we have in place

In case of a data breach, system administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user. We will look at preventative measures that will prevent a similar breach from happening again, and take action where possible.

What third parties we receive data from

We receive information from the following third parties with their respective Privacy Policies who help us provide our orders and store services to you:

  • Google Analytics (https://policies.google.com/privacy)
    • Provides reports of site usage and user behavior
  • Facebook Pixel(https://www.facebook.com/policies/cookies/)
    • Provides reports of site usage and user behavior
  • Printful (https://www.printful.com/policies/privacy)
    • Notifies status of shipments
  • PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full)
    • Processes payments and returns status of processing including when credit card is declined
  • MailChimp (https://mailchimp.com/legal/privacy/)
    • Notifies status of email delivery and opt-outs

Amendments to this Privacy Policy

We reserve the right to amend or revise this Privacy Policy, in whole or in part, at any time in our sole discretion.  Any such amendments will take effect on the earlier of when they are posted on our site or the date you are notified by email communication (at the email address provided in your account). Your use of our site or its products and services after such amendments have been posted shall constitute your agreement to and acceptance of said amendments.

If you have any questions or concerns, please email us at info [at] TheSaiLife.com.

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